What if Snow Crash was actually a documentary?

PZ Myers:

The novel Snow Crash analogized human minds to computer operating systems and suggested that they could be just as susceptible to bad code, like a mind virus. There’s a lot to like about the idea, but the book takes it very literally and has people’s brains being wiped and taken over by a mere brief exposure to a potent meme…which is ridiculous, isn’t it?

Maybe it would take repeated exposures to do that.

We’re doing the experiment right now. Facebook has these “content moderators”, a job farmed out offsite to groups of people who are required to view hours of atrocious content on a tightly regimented schedule built on the call center model. They don’t get to escape. Someone posts a video of someone being murdered, or of a naked breast, and they have to watch it and make a call on whether it is acceptable or not, no breaks allowed. No, that’s not quite right: they get 9 minutes of “wellness” time — they have to clock in and clock out — in which they can go vomit in a trash can or weep. It sounds like a terrible job for $29,000/year. And it’s having lasting effects: PTSD and weird psychological shifts.

[…]

I think part of the problem is that we treat every incident as just another trivial conversational transaction, yet that is the least worrisome aspect of social media. There are obsessives who engage in constant harassment, and this approach just looks at it instance by instance, which means the obsessive simply has to escalate to try and get through. It ignores the possible of planned maliciousness, where organizations use the tools of propaganda and psychological manipulation to spread damaging ideas. You check one of their memes, they simply reroute around that one and try other probes with exactly the same intent. No one can stop and say, “Hey, this is coming from a bot farm, shut it down at the source” or “This guy is getting increasingly vicious toward this girl — kill his account, and make sure he doesn’t get another one”. It’s all about popping zits rather than treating the condition.

As long as Facebook and Twitter and Google persist on pretending this is a superficial symptom rather than a serious intrinsic problem with their model of “community”, this is a problem that will not go away.